Introduction
Welcome to NeuralOrtho.com. We understand that your privacy is essential, especially when dealing with personal health and medical information. As a specialized healthcare website based in Dhaka, Bangladesh, we are committed to ensuring that your personal data is handled with the highest levels of confidentiality, care, and security. This Privacy Policy explains how we collect, use, store, and protect your information while maintaining full transparency and aligning with global data protection standards.
By accessing or using our website, you agree to the terms outlined in this policy.
What is a Privacy Policy?
A Privacy Policy is a legal agreement that defines how a company or service provider gathers, processes, stores, and protects the personal data of its users. For a medical platform like NeuralOrtho.com, it is also a foundation of trust—showing patients and visitors that their sensitive information is treated ethically and securely.
Key Elements of NeuralOrtho.com’s Privacy Practices
📥 Data Collection
We collect personal and non-personal information when you:
Submit a contact or appointment request form
Sign up for newsletters or updates
Interact with doctors or staff via email or WhatsApp
Browse our website or use embedded tools
This data may include:
Name, email address, and phone number
Location or IP address
Medical concerns or questions submitted via form
Browser type and usage behavior (for analytics)
🔍 How We Use Your Information
We use the data to:
Respond to your medical queries or requests
Schedule appointments with the appropriate doctor
Personalize your website experience
Improve site performance and our healthcare content
Send updates, alerts, or confirmations (only with your consent)
We never sell or rent your personal information to third parties.
Data Retention Policy
Your personal data is retained only for as long as it is necessary to fulfill the purposes for which it was collected—typically until your medical or support query has been resolved or until you withdraw your consent. In compliance with applicable law, some data may be retained for legal, regulatory, or internal audit purposes.
Data Security & Protection Measures
We follow industry-leading security protocols to safeguard your data:
- SSL encryption to protect data in transit
- Secure databases protected by firewalls and access controls
- Periodic security audits and vulnerability testing
- Strict access limits to personal data (authorized staff only)
Our team undergoes regular training in medical privacy, ethical data handling, and cyber hygiene.
Confidentiality & Ethics in Medical Data
As a healthcare-focused platform, we recognize the sensitive nature of your data. All personal health information (PHI) you share is treated with strict confidentiality in line with Bangladesh Medical and Dental Council (BMDC) ethics and global healthcare data standards.
We never disclose any identifiable health information unless:
- You provide explicit consent
- It is required by law (e.g., legal or public health obligation)
- It is essential to fulfill a medical service request with your permission
Third-Party Services & Sharing
We may use third-party providers for:
- Web hosting
- Appointment booking and contact form automation
- Website analytics (e.g., Google Analytics)
- Customer service tools (e.g., WhatsApp)
These service providers are contractually obligated to:
- Keep your data secure
- Use your data only for the intended service
- Follow privacy regulations and not misuse or share your data
Your Rights and Choices
You have full control over your personal data. At any time, you may:
🔎 Access your personal data
✏️ Correct or update inaccurate details
🗑️ Request deletion of your data
❌ Withdraw consent to communications or marketing
📩 Request a copy of the data we hold about you
Simply contact us using the details provided at the end of this policy.
Children’s Privacy
NeuralOrtho.com does not knowingly collect or store data from children under the age of 18. If you believe your child has submitted information to us without your consent, please contact us immediately, and we will delete the data.
Cookie Policy Summary
We use cookies and similar tracking technologies to enhance user experience, gather analytical data, and ensure secure session management. These cookies help us:
- Understand how users navigate our site
- Improve loading speed and performance
- Offer more relevant content and services
You can manage or block cookies through your browser settings at any time.
Medical Disclaimer
The information provided on NeuralOrtho.com is for educational and informational purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment. Always consult a licensed healthcare provider for personal medical issues. Do not delay or disregard medical advice based on any content from this website.
Policy Updates & Consent
This policy may be updated periodically in response to:
- Changes in law or regulations
- Security improvements
- New services or data collection methods
We will notify users of major updates via banners, pop-ups, or emails. By continuing to use our website after any changes, you consent to the revised policy.
Contact Information
We are here to assist you with any concerns, feedback, or data-related requests.
📞 Call Us: +8801610-964966
📱 WhatsApp: 01764-792288
📧 Email: plid2288@gmail.com
🌐 Website: https://neuralortho.com
